Shipping Policy

SHIPPING POLICY

Updated on 09-05-2025

At ModaMill, we are committed to providing an exceptional shopping experience for our UK customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

  • Countries: We currently ship within the United Kingdom.
  • Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

  • Within the United Kingdom: Free shipping on all orders.
  • No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Last Order Time: 11PM (GMT+1).
  • Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

  • Estimated Delivery Time: 4-7 business days.
  • Business Days: Shipments occur Monday to Friday.
  • Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

  • Reliable Courier Services: We ship via Royal Mail and DHL.
  • Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
  • Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS

  • Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
  • Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order. You can monitor your package’s journey on our Track Your Order
  • Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

  • Reporting Missing Items: Contact our customer service within 7 days of receiving your package via info@modamill.com
  • Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

SHIPPING METHOD

Royal Mail + DHL

QUESTIONS?

If you have any questions or concerns, please don't hesitate to visit our FAQ or contact our customer service.

ModaMill
https://modamill.com/
United Kingdom 
 Address:  info@modamill.com
Email: info.modamill@gmail.com
Phone: +14322328215 
 Contact: Click Here

BUSINESS HOURS:

Mon-Fri 9:00 AM - 5:00 PM